Unsympathetic Woolworths

<p>My son passed away in April and had a Woolies credit card and personal loan. I called them immediately after his passing and they requested the necessary docs. I've called them more than 3 times and emailed them, but nobody in their so-called 'insurance claims' dpt can assist me to inalise and close these accounts. Instead I get shunted around from pillar to post each time I call, or I get a call from their recovieries dpt asking when he'll pay his accounts. You can imagine how hurting this is, as this only keeps reminding me of my late son.</p> <p>We are told that Woolies is a great company, and it seems it is whilst you're still alive. Once you're dead they don't give a hoot and all they care about is their money, irrespective whether there was credit cover on the account or not! I'm done calling/emailing them, they can take a dead person to court for all I care. I'm really disgusted with this company which I also used to hold in such high regard (afterall I introduced my son to them)!</p>