Unsatisfactory Service/Woolworths

Worst decision to get a Woolworths Credit Card. The after sales service from the Customer Service line is of very poor quality. Not what you would expect from an organization like Woolworths. The card has been blocked most of the time due to errors on their side and them not forwarding my FICA documents to the correct department. I phone and email regularly just to be told I can't be assisted :( Inconvenience is an understatement - they should get their act together, otherwise they are going to loose all their clients.