Unsatisfactory service at Woolworths

I tried to open an account with Woolworths a months ago. Firstly I had to send my payslips 3 times to them after giving copies to the store where I app****. Then I was told my account has been approved and that a temporary card will be issued to me, valid for 30 days. I was told by the store that my plastic card will in the meantime be send to my P.O. Box. 30 Days has lapsed and upon inquiry today that I have not yet received my plastic card, I was told another story. Now the shop must first phone and then my plastic card can be send to me. What the hell? Why is it this complicated to open an account? For this reason I decided to close the non-existing account anyway :(