Unprofessional pranks and anti-Semitism

This isn't my first complaint posted here about this company. They have been declining for years and the Shelly Beach branch is absolutely awful. I believe a certain manager there to be highly anti-Semitic as he always acts in a very hostile manner towards me and has done so for years, from the very first time I encountered him and my ethnicity came up in discussion. Every time I have a problem with my orders from this store (which is literally every month since they ALWAYS get something wrong or miss something or forget something or don't communicate something) I get given attitude and his is surely the worst. This time I had (yet another) incorrect item delivered in my order. For three weeks I've been trying to get this resolved. First I was ignored. Then I was given the run around. Then head office customer support kept assuring me the store would call to arrange delivering the correct product and collecting the wrong one that was delivered, but it would take two or three more calls from head office checking in with me before the store ever bothered to contact me. Then they supposedly sent the correct item - but they delivered ANOTHER WRONG VARIANT. Yes, a whole different wrong product. It isn't even for the same part of the house as the product ordered and I truly do not understand how anyone who can read and see could possibly send something that is even more incorrect than the first wrong product! It clearly proves that the staff do not bother to check anything properly. I immediately sent it back with the driver and told him it was wrong, and retained the original wrong one to wait for the store to finally send the right one. Another week went by before anyone from the store bothered to contact me again. Head office checked in again and said that the store had been told to call me immediately. They did not. Two days later, they finally did and arranged to have the right product delivered on a specific day. That day came and no one even bothered to show up or contact me with a reason or apology for the no-show that wasted my entire afternoon because I'd arranged to be available for them. Still no apology for any of this. I then contacted head office AGAIN and they assured me someone would rectify this ridiculous mess soon. But no one has. I've emailed several more times and today received a vile phone call from the manager who seems to have a problem with people of my heritage, during which he repeatedly insisted that they sent the correct product the first time and I'm wrong. I've sent them images of the product ordered, product delivered, product delivered the second time to "fix" the mistake, and the invoice from the order, to show VERY clearly that they are completely wrong and neither of the products delivered were the product ordered... they are literally not even the same colour so it is immediately visible to the eye that they are not the same, and anyone who can read would be able to confirm that from the labels. I've added an image to my Google review about this to show the images I sent the store to help them get this right, and I truly do not believe I'm being unreasonable in saying that there is no way they could make these mistakes by accident unless the staff dealing with online orders are both blind and illiterate. I feel like this is now a personal attack and this store is intentionally messing me around as some sort of stupid joke or highly inappropriate prank. Disgustingly unprofessional and appalling **************.