Unprofessional

I went to buy a blanket for my baby@country road V&A waterfront yesterday 27th Oct. They didn have the colour i wanted and i asked Safiyah Abrahams(cashier) to call canal walk and find out if they have it. She said \someone is busy on the phone now il call them later and find out if they have then give u a callback and u can just go and exhange there". She never got back to me because they never do"