******** credit check conduct

I am writing to complain about Woolworth financial services whom they conducted trans-union credit check on me without my consent.

Credit Check was conducted on the 10th September 2020 under my profile (Innocent Mariti ID ***) with trans-union by Woolworth (Please see attached) and ever since i have been trying to phone, emailing them to get answers and no one is taking me seriously.

I am deeply concern about this matter at hand and could you kindly please assist me with this regard

Thank you very much

Innocent Mariti ***