********

<p>I closed my Woolworths account 7 years ago in 2010 - 31.07.2010 - I wanted to apply with my bank for extra services just to find out that Woolworths listed me with the credit bureau and the bank will not be able to assist me up until this is removed from my name???? When phoning the to find-out what is going on - they told me that the staff member that worked for Woolworths did not do his job properly and did not close the account that caused the account still accumulate each month even without any purchase’s on the account... Due to me wanting them to remove my name urgently from the credit bureau I paid the outstanding money - I requested them twice to send me a letter stating that all funds are paid in full and to request my name to be removed from the credit bureau - my name is still not removed and I still did not get any letter from Woolworths???? This is totally unacceptable - Giving me a BAD NAME???? For their MISTAKE???? I need this to be sorted ASAP - I phoned in again this morning to ask where my letter is - the staff member said there are no letter requests??? REALLY - when I got short tempered for their bad service she told me she's going to drop the call???? She then said she will lodge a call for the letter again - I ask for a reference number she told me there is no reference number I must use my ID - WHAT THE HELL - that is what the previous person told me - so what 2 days later I phone again and will be told there was no request for a letter - Really seems to me MONEY MONEY MONEY - but to clear a person’s name for their mistakes all time in the world will be given - Meanwhile my money are still being wasted for each time I have to call in requested my name to be cleared????</p>