UNHELPFUL

I have been calling Woolworths Financial Services for the past 2 months trying to settle a debt, but no one at Woolworths can assist. I also visited the branch at The Pavilion Westville and they also were unable to assist. All they could say to me was that the account was handed over to Blake and associates, who also claimed they had no record of it. Last week I was told that maybe the file was with consumer friend, who also had nothing on file. Almost 20 calls later, I still am unable to settle this debt as no one can give me a settlement amount nor do they have any record of this . This is very frustrating as this is the only debt I have and it is creating endless problems for me as it is listed with the credit bureau.