unhappy with service

Woolworths on line shopping and their Dawn wing delivery service , I ordered on the 26.02.2021 for the order to be received on the 3rd of march, got a call from Woolworths saying my contact number is incorrect, he told me he is fixing that and will get my order on the 4th , till today no order , what is upsetting me , is that I keep calling for find out about my order Woolworths says it was delivered to me , Dawn Wing says its sent back to the warehouse , I need my stuff today for my function , first person I spoke to this morning told me my stuff will be delivered today and second person I spoke to from Dawn wings says it was sent back to Woolworths , calling back Woolworths they also say now I cant even drive to get them there, as they don't even know where the stuff is , there is no way I can get them , how is it that I made the arrangements early and placed my order in time so I can have my stuff for this day ,I need them no one is willing to help me

I thought online shopping was for convenience , the dawn wing agent even ask me why did I buy on line and i didn't just go by direct and i had to explain my self , she still didn't help me

I'm so unhappy with these two companies