Unhappy Customer

I went to Woolworths Victory Park on Sunday 23rd February 2025, as I usually do every Sunday for my weekly groceries.

I bought chicken which I had frozen along with my other meat products. On Wednesday 26 February 2025 , I took out the chicken to prepare for supper. As I got home from work, and walked into my kitchen, I smelled a very unpleasant smell. I then realised it's the chicken that's Off! Even as I opened the packet, the flies suddenly bombarded my kitchen, that is how unbelievably unbearable the rotten smell was. You can even see the discolouring on the chicken! I am not a person that easily complains, but this is unacceptable. I spend R2000 + at Woolworths EVERY Sunday because the standards are high, and the food is always fresh.

I have attached photos of the chicken, a video clip of how the flies were swarming around it and the till slip. (This was attached in the email to Woolworths customer service)

I am really a very disappointed customer! Until now, Woolworths has not even responded to my email!!!