UNHAPPY

I’ve app**** for a Woolies account earlier in February, the agent that called to confirm said that they will need my Payslip OR my bank statement.

I’ve sent my Payslip, and then they asked for my bank statement. So, I’ve sent the statement, and they said that I have to wait until my last statement and then forward it to them. Woolworths reply email state that they will get back to you in 24 hours’ time, 22/02/2021 I’ve sent my statement like they requested. 24/02/2021 I’ve sent an email again with the statement. 25/02/2021 again a statement. 26/02/2021 also again

Today 01/03/2021 I’ve tried to call to query the application because they don’t get back to me. As soon as the agent answer the phone, her Line is so soft I can hardly hear her, I asked her to speak louder because I cant hear a word she is saying, guess what happens, she hang up.

If this is the service Woolworths is offering to their customers, I don’t want to have an account with them. I bet COVID is going to get the blame for the bad service, since COVID has arrived in SA everyone is using the excuse for not being able to do their work like they should.

They dont even deserve one star