Unfriendly customer care

I am so disappointed at the service received from the Woolworths store in Bayside Mall, Cape Town.<br> <br> The female who assisted me in purchases, was in such a hurry to go home at 19:00pm, she not only forgot to add items that I returned, back onto my card but also forgot to take the tag off of my pumps therefore when I wanted to leave the store after everyone has rushed off, I couldn't do so because the security didn't have a tag remover. I spent time having to run around the shop to find someone at the back by the food section which was already dark, to take the tag off my shoes.<br> <br> My Mom spent more than 30 minutes in the store this morning with the slip that had the items barcodes on, trying to resolve the matter for me and had no luck.<br> <br> When put through to customer care, I spoke to a very unfriendly, unhelpful female who said that because it was sale items, she refused to find the pants for me even though I had the description and barcode. She also didn't acknowledge the carelessness of her staff member, Zandile.<br> <br> I refuse to go back to Woolworths in Bayside, not because I didn't get my items due to negligence, but due to the unfriendly response from customer care.