*********, ************* and ***********.

My Woolworths account was handed over to debt collectors. The account was paid in full November 2019. I received a paid-up letter form MBD on 15 November 2019. In this letter it states that their client(Woolworths) will advise the respected credit bureaus to update their records accordingly. Woolworths, according to the email I received from them, only inform the credit bureau on 25 June 2020 àfter I had to follow this matter up with them. I asked Woolworths numerous times to explain why they didn’t let the credit bureau know in Nov 2019 when they were supposed to. But they refuse to give me an answer to this question and even tried to deflect. This is ********* behaviour and shows a lack in honesty and competence from Woolworths.