********* and poor service

<p>I made a payment on the 23/12/16 and another payment on the 10/01/17. My account is currently in arrears as per Woolworths. Where was my January payment allocated toö? I never skipped a payment. I went to woolworths greenacres yesterday to go solve this problem, because I know I need to make payment for my February instalment not. Spoke to Vanessa Jantjies ,she put me on the phone with the consultant of their head office and just left. Poor management s****s. I spoke with JD acording g to him Woolworths does not take payment in advance, this payment is not an advance payment. I think any person would think month end is the last day of the month then you get 7days grace after month end to settle your monthly installments. I need my account rectified soonest. This is reflecting negatively on my credit report record.</p>