uncomfortable shoes.

I never thought I will be writing a complaint against woollies. It Shows you that one are to relaxed and in that way business is going through the drain. I bought shoes and after trying them for the second time they felt so uncomfortable I had to return them. Till this day NO ONE not even the person who took my details had contacted me as I was advised that they had to be returned to Cape Town. So I contacted customer care to complaint. I was transferred withought any notice.<br> Yes I'd they were comfortable I wouldn't have bothered. Since I payed R400 for uncomfortable shoes. I'd rather buy R30 worth of shoes and feel uncomfortable and don't worry about it... To top it all Betty took my details both email and contact and she never came back to me. When I called today to make a follow up whoever picked up the call gold me that she had misplaced my contact. When she calls me she tells me she did contact me and my phone was off. And that is so not true if she couldn't find me on my cellphone why she never send an email??? Still 4 weeks still no way forward.