UNCARING RESPONSE

<p>I WAS APPOINTED ADMINISTRATOR TO A LADY WITH SEVERE ALZHEIMER'S DISEASE. A CONSUMER TRACE REPORT REVEALED THAT SHE HAD AN UNPAID ACC WITH WW. I CONTACTED THEIR COLLECTION AGENTS, AND PAID THE AMOUNT DUE TO AVOID FURTHER CHARGES. I HAVE REPEATEDLY REQUESTED SUPPORTING DOCUMENTS FROM WW FOR MY RECORDS, AS I HAVE TO ACCOUNT FOR ALL MONIES SPENT. TO DATE, NOTHING. I ALSO PHONED, NO SUCCESS. I AM EXTREMELY DISAPPOINTED IN WOOLWORTHS. THEIR ADVERTI*****TS GIVE THE IMPRESSION THAT THEY CARE ABOUT THEIR CUSTOMERS, BUT IT SEEMS TO ME THAT THEY DO NOT.</p>