Unauthorised debit from bank account

<p>In January 2016 I told woolworths not to debit my bank account as payments would be made in store or via eft. I confirmed this again in August 2016. I paid my installment for the month on the 30 th November 2016 in the amount of R408.00, however, this morning I received a notification from the bank that they debited my account. I did not have money in my account, which now means I have to pay a returned debit order fee of R115.00 for a debit order ww was not authorised to make, especially since they already received payment. This is the first time they have debited my account since confirming they do not have authorisation to debit. Now I have to pay bank fees for their lack of administration. I expect to be reimbursed for the debit order fee.</p>