Unacceptable service without compensation

Unacceptable service from Online Shopping. Half of items ordered and paid for not delivered. 4 hours to get through to speaking to someone to rectify mistake. Sent out missing items the next day, however one item still missing. Only person trying to make a difference was Jacque, however, I guess when he was not on shift nothing was done. A week later I am still waiting for a refund for missing product and for promised compensation. Unfortunately Woolworths no longer provides quality service, will take my business elsewhere.