Unacceptable Service

<p>On 15th June I ordered a gown for my dad online to be delivered to his address in PE, the payment was processed immediately and the expected delivery date I received was 27 June 2017. On 26th June 2017, 1 day before the item was to be delivered I received an "out of stock notification" - o ********** 57. This is completely unacceptable, when I placed the order there was stock and due to what can only be described as poor stock management, 11 days later I am informed there is no longer stock available. I do not accept this nor will I settle for a mere refund and general e-mail apology. There is stock at other branches around the country and I would like one of these to be sent to my father as per my original order. Kindly contact me when this has been arranged. </p>