unacceptable from Woolworths!!

2 weeks ago I app**** for a woolies credit card and on Monday this week I get a call from a woolies agent and she stated that I have been approved, took more of my info, stated all the charges, credit limit, and contract which I accepted. When she tried to change something kn the address line on the system it said error. She withdrew the application and said she will call me back to re-do the app but 4 days now and still waiting. I called woolies 6 times now and everytime they promise to call bcak and dont. They keep saying they have tech errors but dont bother calling. I need to keep calling all the time. Secondly, now that means applying the second time also affects my credit score which is totally unacceptable especially from woolworths. Why must the customer keep following up. Why make promises they cant keep. Very frustrated and annoyed with woolworths. Terrible customers service and empty promises. How can you be approved then withdrawn then have to reapply but no one bothers getting back to you and it wasnt your fault in the first place!! Come in Woolies.. your a coporation.. expect better!!