Unacceptable customer service

Good day

I was shopping at a woolworths store at the OR Tambo International Airport, Store 16 on the 29/05/19 at 14h33. When the unpleasant event occurred.

I was attended to by the lady cashier named Phetile Maseko, who was shockingly rude.

A friend and I were purchasing 2 food items, a full chicken and kebabs.

Firstly she (the cashier) didn't ask for our rewards card, (and it's not the first time this happens) and then I had to ask for a plastic bag and I also asked her to please pack the items for us in the plastic bag. She then agreed to do so, but after the sale she just pushed the plastic bag with the items under it towards us and served the next customer.

I definitely felt disregarded and disrespected as a customer. Because the customer infront of us was not not given the same unruly attitude. Which is an unprecedented double standard act, which is not acceptable and expected from a world class retail store such as woolworths.

I then proceeded to ask for the supervisor and ask for an explanation, but didn't receive a clear reply.

This incident will stop me and other customers from shopping at the store if this continues without any further professionalism act.

I hope for a swift resolution.

Kind Regards Katlego Taaibos