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Woolworths have handed my Woolworths store card without any notification of whatsoever with me. I only find out on Saturday, 20 July 2019, when someone called my son and telling him that my account has been handed over because I haven't paid. When I went to investigate at Woolworths store, they couldn't help me instead they called their head office and also there they couldn't help me I was given a number to call and make payment arrangements with them, Funny enough all my details at Woolworths hasn't change is still the same, so I don't know why I was never received any call nor letter of notification because I wasn't aware that I am owing, I was under the impression that I have paid up my account. The only call I received from Woolworths was somewhere in February 2019 when they called me offering me a credit card of which I rejected besides that I never received anything from them telling me about an outstanding balance on my account. What hurts me most I have this account with them for the decades to be just handed over just like that. I urgently need advice how to address this matter because they just wanted to turnish my name without my knowledge

Thank You

Sindiswa Dlamini Woolworths Store Card No: ***30 1605