****TY SERVICE OF WOOLWORTHS

I placed 2 orders online on woolworths website and was advised both my order will arrive on the 11/11/2024 i called them on the 12 and was advised on my order i did not advised which floor it must be delivered which i didnt understand they should have left it or ask reception to call me, the lady advised she will update the address and it will take me 24hrs to get my orders now on the 13 they sent me 1 order where is the other order i called them again yesterday they advised will follow up with courier of it seems the problem is with the address i dont understand when they say problem is address wheres they sent other order im still waiting for my order im not happy with woolworths service i will never again use them on top of that the order i receive the jacket is torn im so hurt and angry write now.