Two Months and still waiting

I called the call center today and spoke to a very Friendly consultant by the name of Miles. I asked him to remove sms notifications seeing that I already receive my statements via e-mail. Ok, that was no problem.<br> <br> Then I asked about my card, which I have been waiting for, for two whole months and he just told me that if I don't receive my card, I then have to make my way to a store near me, then ask them to order a card for me, which will be delivered at that store. I asked how long it would take and he said it will take another 10 working days. REALLY?!?!<br> <br> Why can't woolies go the extra mile and order I card for me, then call me when it's ready for collection? WHY should I go to a branch, wait in a queue for God know how long, just to order a card and then go back after two weeks just to collect it?!? This is downright ridiculous!! I'm so annoyed, I think I'll just pay the account off and close the damn thing.<br> <br> NOT IMPRESSED AT ALL.