Treated unfairly

<p>I went to Woolworths waterfront, to exchange/return an item that i no longer need and firstly i was told that i had to wait for the Manager since that i don't have the original receipt and after some few minutes waiting i was told the Manager says no because the price is high i cannot exchange without the original receipt,and he didn't even bother to come to me after waiting this long, but when it was purchased they excepted the high purchase, according to their policy it Cleary states that "we will be happy to exchange your purchase at the current system price should you not have the original till slip" I feel that Manager Maritza Opens**** was not even willing to assist me because she did even see the condition of the item she didn't bother to even come to me that's bad customer service because I spent thousands at this store and now I get this kind of service when I'm only returning.</p>