GM
Gadey M

1 reviews | Active since Mar 2015

25 May 2015, 10:21

Totally Disgusted in the service!!!

I am appalled at the service I received from one Ms Doria Baldese on Saturday. I had a complaint with Woolworths regarding the rotten noodles and I continually had to contact Woolworths for feedback and correspondence but to no avail. Eventually, I was contacted via SMS with my voucher number and amount of R50 to be given back - ***-*** - BIN: *** CVV 797.<br> <br> Doria's attitude towards me felt as though she is ****** because I am a black woman. I approached her with a concern that I have only received R50 as compensation for my complaint yet I have used way over R150 in contacting woolworths. Her assistance was null and void because even after saying that I am going to report her, she gave me her name with attitude and told me that I can go ahead and complain. <br> Is this the kind of Staff members that an esteemed company such as Woolworths hire? I have never been more embarrassed or disgusted in such service before. I will ensure that every social medium is alerted on this and the next time I purchase something from Woolworths that is not upto standard, I will rather go to the Media first and then to Woolworths. I am requesting a Senior Manager to contact me!

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