Total Disappointment

I ordered 16 cherry chocolate on the 10 October 2017 at San-ridge Woolworth, for collection on the 10 November 2017. Went to the store two weeks after to confirm my order, also went there three days before the exact collection date only to be told that they didn't order the cherry chocolate for me. I wanted to understand why they continued confirming with me, while knowing exactly that they will not deliver. Now the event is taking place in 2 days and i have nothing to offer my clients. I was only told to order at another store. ****ed and disappointed.