1 reviews | Active since Jan 2023
Time to step it up Woollies
Dear Woolworths your app is not working (the delivery address fields are a problem - some parts one can type, others not). The result is items going all over the place and uncle to be delivered. I received a call yesterday to let me know (and point out that it’s my fault) that my grocery delivery was in Sunninghill as opposed to the area I stay. Turns out Sunninghill it’s one of the areas that can’t be amended on the app. But even so Sunninghill is not THAT far from me and as far as I believe did is transported in refrigerated trucks????????? This morning I received a call an SMS to let me know that the clothing part of the order was being delivered today. Received a subsequent message to say that WW had tried to deliver the clothes but could not. I have a new order from last night. What I’d like to say is CANCEL ALL MY ACTIVE ORDERS and refund everything into my account within the days. Not three working days. You see banks actually operate seven days a week. And remember how quickly/ immediately money is taken online? A nano second? Well three days waiting for a refund is actually generous.
