Think twice before buying anything online from Woolworths

I bought a beauty product online from Woolworths They delivered the wrong size product :( I immediately contacted them to advise They promised to collect the wrong product and deliver the right one That was on the 23rd of April Since then I had to repeatedly call them to follow up with regards to the pick up and delivery. Even the Team Manager does not call you back If I compare this level of service to CottonOn, Superbalist, TakeAllot. Their returns process is simple, slick and done within 48-hours