THEY CANCEL AN ORDER AND TAKE THEIR SWEET TIME PROCESSING A REFUND.

I never thought that I would write a review about woolies as I have been a loyal customer to them for years, but their services is absolutely disgusting. I ordered an item that was shown as 'Instock' on the app, payed for it, everything was okay until it wasn't. THEY decided to cancel my order because the item was now "OUT OF STOCK". They sent an email saying that, of which I was okay with because I was thinking that I'll get my refund quickly and buy something else that's similar, I was Wrong. My order was canceled on the 25th of February, today it's the 21st of March and I still haven't received my refund. I've tried sending emails but I don't get a clear answer just estimation. Their service is disgusting and appalling honestly. I WANT MY REFUND. I don't see my self ordering from them honestly. Order#o***