They are a mess when it comes to credit reporting.

Good day

I love Woolworths but this is the the third time they have put false information on my credit report. As soon as my credit score goes up they find ways to bring it down. Last year they said I missed 2 payments in which one payment was cash so I clearly did not have the receipt anymore but the other one I had proof and sent them the proof that I paid and yet its still showing I missed a payment. Now apparently I went £206 over my credit limit. Keep in mind we work in rands. And keep in mind ,how do I go over my credit limit if they don't even allow it. Such nonsense to keep a person's credit score down. At this point I just want to close my account. It has been a horrible experience.

Kind regards Nico