There are no words to describe the incompetence

Absolutely stunned at the shocking service received by Woolworths Online! Placed order nr: *** on 07 January for delivery 11 January. Delivery eventually only arrived late evening 13 January, 2 days late and with 2 x items short and the incorrect milk. Phoned call center the next morning 14 Jan and reported to Janine who would arrange that the goods short would be delivered and the milk exchanged. 18 January and still nothing so called again and spoke to Nancy who contacted the store who confirmed delivery would take place between 2 and 5pm that day. Store manager at Parkview by the name of Tebogo also phoned my wife to confirm delivery..............today 19th Jan and still no delivery! Called again and spoke to Brandon, who contacted the store again to find out what was going on and to my horror, Tebogo now comes with the story to the call center that my wife cancelled the order........***! Woolworths, if you want to compete in the online industry then you need to seriously reconsider! I have no words to describe your incompetence. You have my money but I still do not have what was paid for. To everyone reading this post, trust me, rather use the Checkers 360 platform to order groceries! Extremely professional. Woolworths will only dream of ever matching them!!!