THE WORST STINKING SERVICE EVER

The level of service and run around I received from Woolworths financial service is appalling. I have been sent from pillar to post without any resolution.I have been deceived and spent hundreds of airtime waiting for assistance but received none. I have spoken to inquiries and insurance without any luck. I've been left on hold for God knows how long. I'm fuming because of your stinking service. My account has been handed over while im paying it and without any communication. I had to find out from my credit report because my score has gone down. can please explain someone explain because this has affected my credit score. now the amount i have paid is suddenly not reflecting while it was reflecting and on every statement. I didn't even get a statement. I regret the rating i gave that agent who deceived me. I spoke to Vuyokazi, Andy, Giselle , i cant remember the fourth agent. I'm beyond angry, can someone fix this nonsense.