MM
Moeketsi M

1 reviews | Active since Jun 2011

26 Sept 2017, 14:36

THE WORST SERVICE EXPERIENCE IVE EVER ENCOUNTERED

I WENT TO WOOLIES ON SAT MORNING TO BUY A FEW ITEMS FROM THE FOOD DEPARTMENT AND THE SERVICE I GOT WAS BEYOND APPALLING, SO WE GOT TO THE DELI WHERE THEY SELL THE CHICKEN AND THE STAFF THERE JUST STOOD THERE STARED AT US UNTIL I SNAPPED TO ASK IF WE WERE GOING TO BE SERVED. THEY WERE JUST CHATTING AWAY. SAME THING HAPPENED AT THE TILS WHERE THERE WERE 5 PPL STANDING CHIT CHATTING LIKE ITS AFTER CHURCH ON SUNDAYS TILL WE THEN HAD TO LITERALLY FORCE OUR WAY TO BE ASSISTED. SAD PART WAS WHEN THAT UGLY FAT TILL GAVE US ATTITUDE WHEN SHE SERVED US BECAUSE BY THEN I WAS ALREADY SNAPPING AND THE LACK OF CUSTOMER SERVICE IM WAS EXPERIENCING AND INSTEAD OF APOLOGIZING SHE LITERALLY BRUSHED ME OFF. THE LACK OF SERVICE CONTINUED SOME MORE WHEN I REQUESTED TO SPEAK TO THE MANAGER WHOM I WAITED FOR FOR ALMOST 15 MINUTES YET AGAIN TO BE TOLD THAT SHE WAS NOT AVAILABLE. AND NO BODY BOTHERED TO EVEN CALM ME DOWN AND TAKE DOWN MY DETAILS AND GET WHAT IM ASSUMING IS AN *********** MANAGER BY VIRTUE OF THAT *********** AND UNFRIENDLY STAFF. WHAT ******* IS THAT? WOOLIES IS LOOSING THE BALL. LAST TIME I COMPLAINED ABOUT THE BAD WORKMANSHIP AND QUALITY OF THE SHOES I BOUGHT THERE NOW THIS?

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