1 reviews | Active since Jan 2018
The stuff there seems like they dont know what there are doing at all and they need training too.
Went to exchange the shoes at Fourways mall 18/12/17 the lady who assisted me said there'st another size at another branch but it will take a week,got an sms on the 20/01/18 that I must come and collect, called the store to confirm the shoes and spoke to (Mathapelo) and she confirmed that they have the shoes and I must come and collect withn 24HRS got there the next day only to find out they have the shoes but same sizes and I looked stupid in front of people,asked to see the manager (Dolly) she came and looked at both of the shoes and said they will call me if they get stock and she is not even sure that they will receive stock she said you can keep the shoes she did not even check on the system which branches that they have the shoes or apologies. She was rude same as the service that I got at the store and is unacceptable im very angry with the service that I got and wasted my time and my petrol to get there what annoys me is that Mathapelo confirmed I had to hold the phone as she went to double check the whole 10 minutes.
