Thank you Captain Obvious :)

<p>I have been struggling to add my W rewards card onto my online account, as it does not want to accept the OTP, the screen only loads and then freezes. I phoned the customer service centre, and spoke to a lady who I didn't get the name of, but definitely has no business working at Woolworths as she was of absolutely no assistance. She only told me to refresh the page. It still didn't work. Then she told me to refresh the page again after I told her not to talk to me as if I'm stupid. I work for an IT company and I am not retarted I know when a website has a technical error. So please see your telephone records to trace who this rude and useless woman was that just told me to "refresh". The number I dialed from is ********** </p>