Terrible service Woolies Dash(Kyalami Corner) and Online Contact Centre.

Placed an order on the 21st March 2023 at 12h39pm, the order was suppose to be delivered between 2pm -3pm slot. Received an sms informing me that my order will be late at 14h50. Contacted the their online call centre at 15h07 to find out when they will deliver only to be informed that orders were cancelled but my order was still under ‘confirmed’ on the App. Requested to speak to the online manager, I was told she/he will call me back within 5minutes if hanging up, he/she never bothered. Called the Kyalami Corner Woolworths store, which was a waste of time and airtime as well. Overall Woolies Dash, is an inconvenience, their drivers are terrible(one of them left groceries on the door and just left before I even opened my door, I literally had to chase his s****** to tell him what he did was wrong), online contact centre pretty much does not help with anything. They lack communication with customers. Overall my experience with Woolies Dash has been Bad. Poor Service! Very disappointing for a big retail store like that.