Terrible service with financial services

I have had the absolute worst, most inefficient experience with Woolworths financial services. After being told it would take 7 days for my card to arrive in store I was still waiting 1 month later. The very next day after I collected my card and tried to make a purchase my card was declined on the account of being blocked due to a ********** purchase made 3 weeks back. Only to be told I now need to fill in a form that will take 1 month to process and only after that will I be issued with a new card. So now let’s count the months 1 month for the 1st card, 1 month for a form, and 1 month for another card… 3 months!!!!! Are you joking? Not to mention no one bothered to communicate a single thing to me, I had to phone and find all this out on my own. I requested these forms to be emailed etc to speed up the process, to date I have received nothing. This is the most appalling and inefficient service I’ve ever received.

Oh and to top it all off Woolworths uses the national post to deliver its cards… one of the most efficient methods of delivery in the country. Beyond shocking when they’re supposed to be the high end of supermarkets. I’m disgusted.