Terrible Service from Omar Woolworths financial department documents collection

I have been getting missed calls from this number ********** 319 so when had the time I called back. I get through to an agent Omar. This is the Woolworths financial department documents collection. First of all he answered the call with an attitude like as if he doesn't enjoy his job he is there because he has to be, so I suggested that he brightens up his tone of voice as I work in customer service industry and thats not how we service our clients. Then he gets upset and shouted at me in his arrogant tone of voice can I have your I.D number to assist you. So I said I don't want to speak to him find me another consultant. He told me there is no one else I ask to speak to his supervisor or manager he said something which I couldn't hear and then dropped the call in my ear. How ****ed would he be if I had to drop a call in his ear seaking assistance. Thats is terrible customer service and a client experience I suggest you send him on anger management training so that he can learn how to attain himself. Plus at my company that's a immediate dismissal as that breaking a code 4 violation which is to service a customer. Please deal with him give him a warning or something for him not to do it again to any other member as he sucks at customer service. I am very disappointed in his service everyone else that called me to pitch this credit card was very friendly and helpful, well done to thosw two ladies. I am not leaving this here I am taking it further.