Terrible service by Woolworths

The call centre for the MY Difference loyalty department is absolutely unprofessional.

It is a month now trying to resolve 2 issues. The my Difference app not working correctly and not showing vouchers and the second to update the details. The call ticket has been escalated several times but no response no update and no resolve. The consultants are rude and unprofessional. They also make soo much noise in the background as if they are having a morning tea party.

Really disappointed and frustrated. I thought woolworths quality of service would be top notch but seems that they have a dont care attitude to their customers.