Terrible service

<p>Terrible service received after contacting woolworths financial services for a loan application. Promised vouchers on approval of the application but then advised that this is not the case. After numerous calls to their call center, still no joy. Been promised call backs but no one follows up. Consultants are very unhelpful. Do not listen to the query at all and we end up having to explain the entire situation every single time. In fact, I think that most of the consultants I spoke to were outright rude. The agent that initially assisted with the application failed to advise us of the minimum loan amount, even after I asked numerous times. No one seems to take ownership of this query. Very unhappy. </p>