Terrible service

<p>hi</p> <p> </p> <p>i recently opened a store account and took a credit card with woolworths. i recieved my credit card in the same week however 2 months later i am still waiting for my store card. about a week after getting my credit card i recieved an sms stating that when i spend R500 or more i will recieve R250 off that purchase together with a voucher number.</p> <p> </p> <p>when i went into the store which was northgate were i requested my card to be sent and they called the call center they said that the card is still on its way , they were then unable to give me a temp card due to their systems. i the same time asked if i could still use my voucher and they said no the call center agent said that because it expired it cant be used!!!!!? how do you expect me to use the voucher in time if i dont even have a temp card? two months later today i still dont have my store card, i have requested calls from woolworths so many times and still no one has called, how can such a good company provide such ****ty service.</p> <p> </p> <p>i hope this matter is not an on going one.</p> <p> </p> <p>regards</p> <p> </p>