JT
Joaquim T

1 reviews | Active since Nov 2013

27 Jul 2023, 08:20

Terrible Online Service

The worst service for online shopping ever, they even drop the phone so they dont have to resolve the matter. I opened a new woolworths account and have been trying to do an online purchase, just to be told that you first need to shop instore for 4 purchases before you can shop online. This makes absolutely no sense. Why do you have an online option if I can only use this when it suits you. Surely you are telling customers to go shop elsewhere. Thank you for nothing

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Replies (1)
JT
Joaquim T's update27 Jul 2023, 14:04
Reviewer Update
Again sent an email to the online team and no one at Woolworths is interested in new business. So disappointed by the incompetence that people must deal with. Best way to resolve this is to cancel all dealing with Woolworth South Africa.