JM
Jessica M

1 reviews | Active since Feb 2024

25 Feb 2024, 15:58

Terrible customer support and communication

I am absolutely appalled at the lack of communication from Woolworths dash and online shopping. After updating my mobile number with Woolworths two weeks ago, I was informed today, after a failed Woolworths dash order, that just because my number is updated with Woolworths financial and Woolworths directly it does not change with Woolworths online shopping. After three failed dash orders and constant back and forth to update my details which were never updated correctly, I am sad to make this review of what I once thought was such a reputable and customer centred service and retailer. Not to mention the cheek and lack of respect from the recent phone operator on the woolies dash helpline. Woolworths this is very disappointing.

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