terrible customer service online and on the phone

<p>THE CUSTOMER SERVICE IS HORRIFIC AT WOOLIES. THEY NEVER ANSWER YOU EMAILS OR ONLINE QUERIES. THEY TAKE 20 MINUTES TO ANSWER A CALL. YOU JUST HANG ON. THEY TOLD ME YESTERDAY THEY WILL CORRECT MY SYSTEM ERROR. I CANNOT PURCHASE ONLINE AND THEY NOT SURE WHAT THE ERROR IS. BUT THEY WILL WORK ON IT. STILL NO RESPONSE. STILL NOTHING. CANT PURCHASE. THEY USELESS.</p>