Terrible customer service!

I have app**** online for a Woolworths card at the end of May. I was told that my card will be delivered to my home address in 6 - 8 weeks. To date, I have not received my card. I waited for 3 weeks before I went instore to collect my temp card. Upon going in to the Pavillion branch to pay my monthly installment at the end of last month, I queried with the lady at customer services, who was extremely rude. when I tried to explain to her that I had only obtained the temp card a few weeks after waiting for my card, she procceded to point out the date and speak to me on syllable at a time as if I am illiterate. I was extremely ****ed off and didn't bother trying to explain myself further. She insisted the card would be delivered. To date I have had no response. I am STILL waiting for my card! If this is the kind of service Woolworths has to offer to new customers then I might as well take my business else where!