Terrible Customer Service

<p>I was beyond shocked when I phoned Woolworths and they advised that they couldn't send me statements dating back to 2015. I haven't been receiving account statements from them since 2014 and the only respond I got from them was its because of the post-office strike, this was quite understandable, but not being able to send me electronic statements is outrageous...in what day and age do they live...nowadays every company sends electronic statements and they can go back 2 years. They advised that they could only send the last 6 months statements and that it would take 14 working days before i received them. Come on, this is totally ridiculous, for such a big company!!!</p>