TERRIBLE and undignifying customer service. Returned Trenery suit month ago but still have not received my R 6000. Keep promising to contact me, but simply dont. Have no guarantee I will my money back.

<p>‎Margot Slabbert‎ to WOOLWORTHS SA<br />December 8 at 10:27am · <br />Hi! Please advise me on the following issue: We bought 2 Trenery suits (total value of approx R12 000). The one was perfect and the other one we want to return. Woolworths, however, can only give us a R 6000 (value of the one suit) Trenery voucher. Is there any way to appeal this? Why cant they pay the money back into our account or (at least) give us a general Woolworths voucher? Thank you!<br /> <br /> <br /> <br />LikeShow more reactions<br />CommentShare<br />Chronological<br /> <br />Comments<br /> <br /> <br />WOOLWORTHS SA Hi Margot. Please advise on the availability of the purchase receipt?<br />LikeShow more reactions<br /> · Reply · December 8 at 10:31am<br /> <br /> <br />Margot Slabbert Thank you for the quick response. The cashier has the receipt,pulled it from their system.<br />LikeShow more reactions<br /> · Reply · December 8 at 10:33am<br /> <br /> <br />View previous replies<br /> <br /> <br />WOOLWORTHS SA The final decision lies with the store Manager as there are policies in place regarding refunds, Margot.</p> <p>We could log this and escalate it on to store Management, to get in touch?<br />LikeShow more reactions<br /> · Reply · December 8 at 11:19am<br /> <br /> <br />View more replies<br /> <br /> Write a reply...</p> <p><br /> <br /> <br /> <br /> <br />Willie van der Westhuizen Margot there is currently 2582 bad reviews of Woolworths on Hello Peter.com and here is the stunner, no responses by Woolworths. It would seem that they do not respond to customer complaints. <br />Get £10 free, no deposit needed - 32Red Online Casino<br />We use cookies to improve your experience. By continuing to use this site you agree with our cookie policy. Find out how we use cookies. [close]<br />32RED.COM|BY 32RED ONLINE CASINO<br /> <br />LikeShow more reactions<br /> · Reply · December 8 at 1:58pm<br /> <br /> <br />Margot Slabbert Dear Woolworths. Please answer the last question I posed. The store management has the returned suit for a month now and we still have not sorted this issue.<br />LikeShow more reactions<br /> · Reply · December 9 at 11:32am<br /> <br /> <br />WOOLWORTHS SA Hi Margot.</p> <p>As previously requested, in order for your complaint to be escalated to the relevant department, we would have to formally log this. Please provide us with an email address or contact number?<br />LikeShow more reactions<br /> · Reply · December 9 at 11:45am<br /> <br /> <br />Margot Slabbert ********** Thank you.<br />LikeShow more reactions<br /> · Reply · December 9 at 12:36pm<br /> <br /> <br />WOOLWORTHS SA Thank you, Margot. A representative will be in touch.<br />LikeShow more reactions<br /> · Reply · December 9 at 12:48pm<br /> <br /><br /></p>