BS
Buti S

1 reviews | Active since Jan 2017

13 Aug 2018, 18:05

Tellers that don't pay attention really have a way of inconveniencing customers

Tellers that don't pay attention really have a way of inconveniencing customers. Saturday evening i went to Mall of the south Wolworths to exchange items i bought for my kids using my card and take a pair of nappies and Millie meal, i was probably the last customer in the store and i'm not sure if the teller was in a rush to leave but she did the exchange and i requested her to check if the Millie meal will be enough on the exchanged credit as my credit for the month was already exhausted . She scanned the two items and confirms there isnt enough credit, i ask her to remove the second item and only process the nappies but she informed me she wont be able as the system didn't allow her to void the transaction. Woolworths was the only store still open and closest to the entrance where i could purchase Nappies for my daughter and i ended up not being able to even get the nappies for her that night and we had to wait until the next day where i went to a different store thanks to the inconvenience.

The transaction only could update on Monday according to her and i guess i just had make other means, sorry for me thank you for coming . That kind of service was extremely horrible and as a result my daughter was without nappies until the next morning where i even went to Dischem to get the Nappies. NOT A HAPPY CUSTOMER

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