TAKING HARD EARNED MONEY WORKED FOR AND CANT GIVE

I USED TO BE AN EMPLOYEE OF WOOLWORTHS FOR JUST OVER 3 YEARS.I RESIGNED LAST YEAR APRIL 2015.I WAS TOLD THAT AS AN EMPLOYEE OF WOOLWORTHS ALL THE MONEY I OWE ON MY WOOLWORTHS INSTORE ACCOUNT WILL BE DEDUCTED FROM MY PENTION FUND BEFORE I WILL RECIEVE ANY MONEY.WHEN I RECIEVED IT THERE WAS NEARLY A R4000 DEDUCTION MADE FROM MY PENSION FUND.I ASKED WHAT THAT WAS FOR AND I WAS TOLD THAT WAS FOR MY WOOLWORTHS INSORE ACCOUNT AND I DONT OWE ANY MONEY ON IT ANYMORE.I ACCEPTED IT LIKE THAT... THEN I FOUND OUT THAT MY WOOLWORTHS ACCOUNT WAS ONLY - R1500 AND THAT IT WAS NEVER PAID.I WENT BACK TO WOOLWORTHS TO ASK THEM WHAT IS GOING ON AND AFTER A LONG BATTLE THEY SAID THAT MONEY WAS DEDUCTED WAS FOR MY NQF THAT I STUDIED OR A YEAR.WHEN I DID MY NQF I WAS TOLD THAT WE DO NOT PAY THAT MONEY BACK IF WE PASS AND KEEP ON WORKING FOR WW WHILE WE RUN THE CLASSES-WELL I PASSED AND I WORKING FOR WW. I HAVE ASKED FOR MY LAST PAYSLIP AND NEARLY A YEAR LATER STILL HAVENT RECIEVED IT. I ALSO STILL HAVENT RECIEVED MY NQF CERTIFICATE AND STILL HAVENT GOT ANY RESPONCE FROM WOOLWORTHS ON WHAT IS GOING ON AND WHY.MY WW ACCOUNT IS NOW R2849.27 AND I AM HANDED OVER.I NEED ANSWERS,PLS CAN ANYONE HELP ME?